Return and refund Policy for Digital Products and Services

No Refunds After Purchase:

Due to the digital nature of our products and services, we regret to inform you that no refunds can be issued after purchase.

Our Commitment to Transparency:

We prioritize your informed decision-making process. To ensure your satisfaction, we offer extensive samples and presets for your review before making a purchase. Each package on our website is showcased with numerous examples, empowering you to make a well-informed decision.

Empowering Your Creativity:

Our goal is to elevate your production experience and enhance your creativity. We have diligently provided previews of our products, allowing you to find the package that best suits your needs and that you are fully committed to.

Refunds for Defective or Misrepresented Products:

By completing a purchase, you agree that the issuance of a refund is at the sole discretion of the ZEUS HARMONY Staff. All decisions made by the ZEUS HARMONY Staff are final. We are happy to issue store credit or a refund if your product is proven to be defective or not as described.

Refund Limitations:

Unfortunately, refunds cannot be offered if you have attempted to download the product or if you change your mind. Please carefully read the product description and software requirements on each product page. Refunds are not available if:

You cannot use the product due to hardware or software limitations.
You no longer need the purchased product.
You have changed your mind.
We do not guarantee product use with cracked or illegally downloaded software.

Eligibility:

We strongly advise checking the software and/or hardware requirements for product use, always provided on the product pages. Customers are responsible for having the necessary knowledge to use the product effectively.